FAQ

Where is Ace Storage located?
Ace Storage
4850 E. 355th St.
Willoughby, OH 44094

What are the office hours?
Monday-Friday: 9:00 am - 5:00 pm
Saturday: 9:00 am - 1:00 pm or by appointment
Sunday: Closed

What are the access hours?
Access your unit 24/7. No phone calls or appointments.

Am I required to store long-term?
We provide flexible month-to-month lease options. Store with us short or long-term.
How do I pay my storage bill?
Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay.

What documentation do I need to rent a unit?
A valid form of government-issued ID such as a driver’s license, passport, or state ID.

What items am I not allowed to store?
Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.

What type of units do you offer?
We offer climate-controlled storage units as well as outdoor parking for RVs, boats, and trailers. Call to learn more.